FAQ
Frequently asked questions
Quick answers about quotes, delivery times, loads, routes and opening hours.
How do I get a quote?
Call 01977 662918, or fill in the quote form and we will call you back. It helps to have the collection and delivery addresses, the weight and size of the load, the number of pallets or items, and the date it will be ready.
What can DRM Direct move?
Anything from a single envelope to a full load: documents, parcels, pallets, part loads and full loads. We also arrange air freight, deep sea container shipping and worldwide parcels.
Do you offer same-day delivery in the UK?
Same-day delivery in the UK is often possible when you book early in the day. Whether it can be done depends on the load, the distance and what is available when you call.
Subject to availability, booking cut-off times and route. Call to confirm.
Do you offer next-day delivery to Europe?
Next-day delivery is possible to many European destinations, depending on the route and the load. Longer runs, such as Spain and Italy, take longer. We confirm the timing for your route when we quote.
Subject to availability, booking cut-off times and route. Call to confirm.
What vehicle will carry my load?
We arrange the right vehicle for each load, rather than fitting your goods to a set vehicle. Tell us the size, weight and timing, and we match the transport to it.
What is the difference between a dedicated vehicle and groupage?
With a dedicated vehicle, your load travels alone, straight from collection to delivery. With groupage, smaller loads share space on one vehicle, which brings the cost down when the delivery is not urgent.
Where do you deliver?
Across the UK and Europe, including France, Germany, the Netherlands, Belgium, Spain and Italy, and worldwide by air or sea.
Do I need customs paperwork for Europe?
Since Brexit, goods moving between the UK and the EU need customs paperwork. Tell us what you are moving and we will confirm what is needed for your load.
What are your opening hours?
Monday to Friday, 9am to 5pm. Outside those hours, calls to 01977 662918 are diverted.
Where are you based?
Unit 1 Farm View, Main Street, Hensall, North Yorkshire DN14 0RA.
Ready to move something?
Tell us what needs moving and we'll call you back with a prompt quote.
Get a quote